Miscommunication can derail tasks, split teams apart, and kill companies. Language is intended to facilitate communication but it can avoid it if it’s not used wisely. Here are 7 ideas to avoid miscommunication in your workplace and retain everyone’s eyes on the goal, to retain them working as a team.
1. Post your Mission and Vision Statements in noticeable places throughout your facility. Make sure that everyone knows what they are. Ask people to tell you what the mission or eyesight of your company is when you walk around your facility. Keep the mission and eyesight in every employee’s mind.
2. Provide inclination for all employees. Let people know what kind of behavior is anticipated from the very beginning. Make sure that they know how much you value working together. Emphasize the Mission and Vision Statements. Motivate new employees to make suggestions when they find gaps in the methods.
3. Be very clear about what you will not endure. Let people know that finger-pointing and accusing others for failing to meet expectations is not acceptable. If you have to, have posters printed reminding your employees that they are a team and that working together is part of the purpose they are being paid.
4. Make sure that there are no gaps in your methods. As soon as you become aware of a gap, fix it. Add the necessary steps to the most closely related method. If necessary, divide the necessary steps between the two procedures that have not been properly associated.
5. Use structure in your meetings. Have an agenda. Make sure that the participants have the agenda ahead of time and know what will be covered in the meeting. Don’t allow people to get sidetracked or to bring up unimportant topics. In a status meeting, time each person and move on to the next person when their time is up.
6. Consider creating a team-building award and reward employees who find some revolutionary way to improve team spirit or overcome difficulties. Consider supporting team activities in non-working hours – bowling, golf, picnics, fund-raising for charities. The advantage to the company is immeasurable.
7. Invite suggestions from employees on methods, on other business issues. If branding is an issue for your company, involve the employees in an effort to come up with appropriate branding. If you’re considering an marketing campaign or a promotion, get your employees’ suggestions. Make it a team.
Conclusion: Your ability to keep the drama to a minimum and keep your employees working as a team will rely, to a great degree on making sure they know what’s expected of them in clear, succinct communication.Got drama in your workplace? Drama comes from confusion and resulting dissatisfaction. Put a solid, organised business system and clear, concise communication in place and end the drama.
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